Prakash is the CEO of his own start up, a small Indian technology firm that began with only a few domestic clients. As his company grew both in size and experience, the company began to attract the attention of overseas competition. It was not long before Prakash discovered that a multinational had an interest in acquiring his company. After many intense conversations over the phone, the Senior Vice President and two other senior members planned their flight from the US to India to get better acquainted with the company and to discuss the possibility of an acquisition. Although Prakash has had experience working with overseas clients and has a knack for building good rapport and maintaining relationships, he is anxious about hosting foreign guests who potentially want to acquire his company. What can he do to ensure the trip is a success?

In the event of a feasibility visit for the purpose of exploring possibilities of an acquisition, Prakash would need to ensure that he is equipped to represent himself and his firm in the best way possible for his organization. One of the most difficult challenges Prakash would face, is understanding the expectations of his foreign visitors. Whether it be a formal dinner, negotiations around the conference table or even small talk in the car on the way from the airport, the success of such interactions is highly dependent on the ability to meet or exceed one’s expectations. Often a gap exists in what individuals from different cultures expect from others, including their definition of hospitality, assertive behavior, showing respect and many other distinct differences.

Possible Solution: A customized Cultural Skills Program – N. America Specific